FAQ
Q：When was your company established?
Leader established in 2012.
Q：What certificates do Leader have?
We have passed Europe CE ,JAS,FSC,BSI-benchmark AS 6669,BSI-benchmark AS/NZS 2269 and ISO,America CARB certification.
Q：Can you customize sizes, thicknesses, or surface treatments?
Yes. We offer tailored solutions including:
Custom dimensions (e.g., 1250x2500mm non-standard sizes).
Specialty thicknesses (3mm to 40mm for plywood; up to 12m for LVL).
Surface options: sanded, overlaid (HPL, phenolic film), or pre-finished coatings.
Q：How do you ensure product quality for export markets?
All products undergo rigorous quality checks at multiple stages: raw material selection, pressing, trimming, and final inspection.
Q：How do you ensure certified authenticity, quality consistency, and sustainable compliance in your plywood products for global markets?
We deliver premium-grade plywood solutions that meet rigorous global industry standards, ensuring certified authenticity and trusted performance for international procurement partners. Our products undergo stringent quality validation processes and sustainable sourcing practices, offering supply chain transparency and compliance documentation to guarantee consistency across global markets.
Q：Do you offer product samples for quality verification before finalizing orders?
Absolutely. We provide no-cost samples for evaluation—you only cover the shipping fees, which we'll reimburse as a credit against your confirmed order. This ensures you can verify our products' compliance with your specifications risk-free.
Q： What payment methods do you accept for international orders?
Telegraphic Transfer (T/T) or Letter of Credit (L/C)
Q： What is the typical lead time for bulk orders?
DELIVERY TIME
Standard products: 7-15days after deposit confirmation.
Customized orders: 20-35 days.
Expedited production and consolidated shipping options are available for urgent projects.
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